Refund Policy

Last Updated: [22.09.2024]

At Tide E-mall, we aim to provide the best service to our customers. Please review our refund policy below for business listings and lead generation services.

1. Subscription Refunds

• Subscriptions for premium business listings and lead generation services are non-refundable once the service is delivered.
• In case of technical issues preventing the service delivery, refunds may be processed after an investigation.

2. Incorrect Billing

• If you believe you have been charged incorrectly, please contact us within 7 days of the transaction. We will review and rectify the issue.

3. Cancellations

• Subscriptions can be canceled at any time, but cancellation will only prevent future charges. No refunds will be given for partial months.

4. Refund Process

• Refunds will be processed within 7-10 business days after approval, using the original payment method.

If you have any questions, please contact us at tideemallkol@gmail.com.